Success – Owner of 3 Offices in 3 States
Why does this owner use our Australian Reception Services?
- client has 3 offices in 3 states with 3 telephone numbers
- 3 receptionist to manage and keep busy
- each office has different departments
- customers are calling the ‘local’ state office for assistance, but staff are redirecting many to call other offices!
- unhappy customers and distracted staff!
- One central number for Customers to call across the 3 states!
- Calls directed to the correct person / department quickly & efficiently
- What happens as they grow!
- igetSALES provided a 1300 number
- igetSALES Answers all calls and directs to the person / department no matter what office/state!
- igetSALES has the flexibility to answer more calls as the business grows!
- Its all managed via a mobile App / the Web Portal!
- Happier Customers; as they get the right person / department quickly & efficiently.
- Less staff distraction Ie: staff not answering & managing calls for others!
- igetSALES answers approx. 500 calls / mth – cost $1,000/mth
- Approx $50/day to answer ALL CALLS accross 3 States!!
- Estimated Savings – minimum +$40k