AUSTRALIAN RECEPTION SERVICES

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AUSTRALIAN RECEPTION SERVICES

1300 792980
michaelc@igetsales.com.au

Success – Owner of 3 Offices in 3 States

Why does this owner use our Australian Reception Services?


The Situation

  • client has 3 offices in 3 states with 3 telephone numbers
  • 3 receptionist to manage and keep busy
  • each office has different departments
  • customers are calling the ‘local’ state office for assistance, but staff are redirecting many to call other offices!
  • unhappy customers and distracted staff!

The Challenge

  • One central number for Customers to call across the 3 states!
  • Calls directed to the correct person / department quickly & efficiently
  • What happens as they grow!

The Solution

  • igetSALES provided a 1300 number
  • igetSALES Answers all calls and directs to the person / department no matter what office/state!
  • igetSALES has the flexibility to answer more calls as the business grows!
  • Its all managed via a mobile App / the Web Portal!

THE RESULT

  • Happier Customers; as they get the right person / department quickly & efficiently.
  • Less staff distraction Ie: staff not answering & managing calls for others!
  • igetSALES answers approx. 500 calls / mth – cost $1,000/mth
  • Approx $50/day to answer ALL CALLS accross 3 States!!
  • Estimated Savings – minimum +$40k


FREE TRIAL – NO CONTRACTS – CANCEL ANYTIME